•  Engaging a family member in your business (with documented proof)
•  Hiring a genuine service provider (such as a loan processor)
•  Meeting the “two or more” rule, if you employ or contract other people in your business
•  Less than 90-day activity for certain commission types

 Why This Affects All Brokers
If you don’t meet an exemption, the aggregator could be liable for payroll tax on your commissions. In turn, the aggregator may look to pass on that cost—potentially reducing your income.
Whether you’re an individual broker, running a solo shop, or part of a small team, it’s time to:

• Review your business structure
• Understand your risk profile
• Ensure you’re working with compliant, legitimate providers

 How iLoad Loans Helps You Stay Compliant
One of the clearest exemptions identified by the court is engaging a genuine third-party loan processing provider.
That’s where we come in. Here’s why brokers across Australia choose iLoad Loans:
 Australian-based, onshore team
 Legitimate service provider with detailed contracts
 You maintain full business ownership and autonomy
 Mentoring, training & workflow support to grow your brand
 Peace of mind that you’re supported and structured properly
With iLoad Loans, you’re not just getting a processor—you’re partnering with a team who understands your business and the risks you face.

 Final Thought
The payroll tax ruling may not have gone the way aggregators hoped, but the good news is there’s a path forward.
Let’s make sure your business is protected, compliant, and set up for success.
 Reach out today to learn more about how iLoad Loans can help—because in 2025, you need more than just a loan processor. You need a partner who’s got your back.

The post Payroll Tax & Brokers: What You Need to Know (And Why It Matters More Than Ever) appeared first on iLOAD Loans.

So as I sit here after changing over another load of washing, I am starting to reflect on other areas that I can “clean”  other practices that may not have been serving me well this past year and changes I can make to not fall back into the same cracks again……after all New Years are for New Beginnings.

Whether it is personally or professionally we all have areas that we may need fresh starts.

Personally I would say that it is my fitness journey that needs that fresh start.  Its something that I am always neglecting, making excuses to not do….not making it a priority.  I love the feeling of finishing the run, completing the workout and just getting that time for me.  This is something that I am consciously working on daily to get back into……I’ve even downloaded an app and committed to a challenge.

Professionally, along with a lot of other people, I am a big YES person.  I am always happy to take on more work if I think that it can take the pressure of someone else.  Something I know I need to work on.  I love the feeling of helping people. 

I am a big believer in “Playing to your strength” and if you have ever spent any time with me in person or on the phone, you have probably heard me throw that line out there a few times 😊.

So as I step into the new year I am really going to live by that.  I am grateful to have an amazing boss as well as amazing support staff behind me, who work the same way.  We know our strengths and use them to back up each other weaknesses.  Learning something from each other every time.

We cant be good at everything right???

This is pretty much what we do for our brokers.  We know our brokers strengths and we back them up allowing them to concentrate on what they are good at.

Its time to think outside the box when it comes to support after all, I’m not talking about new years resolutions that last all of January.  Im talking a personal and professional lifestyle change……

What changes will you be making?

The post New Years Are For New Beginnings appeared first on iLOAD Loans.

While R U OK day reminds us all to look after each other, it is also a good reminder to be looking out for yourself. Here are some great tips from our Managing Director & Business Owner Sharene Dearlove.

Filter out the noise – focus on the meaningful Filter & choose your content wisely, block out what makes your blood pressure rise, follow the people, channels and platforms on Social Media that resonate & make you feel good.  Take a break from the news for at least a day or so each week – you will catch up with what’s going on when you get back!

Every now and again a hard stop might be needed just to give you a reset.

 

IN General, everyday life

Turn off all notifications

• Whats app
• Snapchat
• Facebook
• Instagram
• You Tube
• Netflix
• News Subscriptions

FOR Business

Turn off email & Text notifications

• Set a reminder to check the above every hour, two hours – your choice!
• Set auto reply to emails to advise when you will reply
• Set expectations ie thanks for your email, I am researching and will be back to you within (for example) 48 hours
• Ideally get an assistant to filter your emails and set expectations
• Reduce incoming email by templating emails and implementing them in a workflow – I find a minimum of 30% of daily emails could have been alleviated by a templated email upfront explaining ‘what happens next’

Do what makes you happy. Could be as simple as;

• Sitting in the sun
• going for a walk
• get down on the floor & talk to your dog! 

Make sure you take time for you, even if it is only 10 minutes. Is there something you did in the past that you would like to do again?

• Gardening
• swimming
• painting

It’s your Path. If you are doing something that doesn’t make you happy, what steps can you take to change it. Rethink it, you have the power to rewrite your life story.   Could you do an online course? There are some really small chunked down courses now that could help you in a new direction, or even just to learn something new.

Does it really matter what others think? Turning 50 was a revelation –It is the gift I wish I could have given my 20 year old self and one I try to give my daughters every day!  It’s one of the greatest gifts of freedom when you get to that place. Once you realise that it’s YOUR life you’re living, not theirs, it becomes easier to let go of other people’s expectations. And sometimes what you THINK they think, is a narrative of your own creation. There are so many but check out the work of Heidi Anderson https://bit.ly/3mWBq5o

Pay it forward It’s really simple, doing something nice for someone else, always makes you feel good! Buy the next person’s coffee, chat to a lonely neighbour, what could you do?

Communicate. RU OK Day is once a year – But you can incorporate it into your everyday – tune in to those around you and check in, ask them if they are ok. As a guide follow to format of Listen | Encourage Action | Check In. Some people won’t be prepared to share, and that’s ok too. The point is, you’ve told them that you care, you’re there for them and you have started the conversation.

Value Yourself. Treat yourself with kindness & respect & avoid self-criticism. (would you talk to your friend that way?)  

Do Something Different. Rewire your brain, brush your teeth with your non dominant hand, learn a musical instrument, learn a new language! Call a friend and organise a catch up, in person or online! Check out https://bit.ly/38zzrvk BrainHQ

Drink MORE Water. So Simple but so effective!

Find One Good thing that has come out of our new strange times? With the length of the lockdowns and the state of the world, there will be many people who are struggling to remain optimistic. Be patient and empathetic during this time.  Speaking to people though, this jolt has given many  that moment to step off the conveyer belt of life and reassess what is important. BUT is there something that the change has resulted in something good. For me it was the realisation that my office could be anywhere!

Remember its IS ok to be not ok
What are you looking forward to most tomorrow?
Write down 3 things that went well for you today.

What changes can you be make to make sure you are looking after yourself?

https://www.ruok.org.au/findhelp

The post Look After Yourself appeared first on iLOAD Loans.

Looking to take a holiday but timing is never, right?

A virtual assistant can be used to maintain your business and have a work/life balance?

Have you been looking for the right time to take a holiday, but you have been too busy?

Or you are constantly taking phone calls for new leads and then don’t have time to action the leads you already have?

Virtual assistants or virtual administration support might be what you need. These assistants provide various levels of service and expertise, however, can assist you to manage and grow your business.

By outsourcing tasks such as, phone calls, new enquiries, follow ups, initial fact finds etc. It can free you up to focus on your core-broker responsibilities, your business, or even take that well deserved break.

Brokers who are using virtual administration support say they are receiving these six key benefits:

Efficiency

Utilising Virtual Support enables the broker to focus on core-broker activities and gain assistance in taking new lead information, managing calendar and initial fact finding. If this is set up correctly, the support person can capture all the information needed to begin the process, saving valuable time.

Expertise

Utilising a specialist virtual assistant, working as or for a loan processing company, allows the assistant to answer or reply to client calls about their applications. Enabling you to have clear and open communication with clients, but only making those important calls.

Enhanced Customer Experience

Virtual assistants can use their knowledge and skills to build relationships with your clients from the beginning. This give the clients a second person they know and trust to give them updates on their files. Giving all your clients updates along key stages is vital. A virtual assistant can help ensure this is done in a timely manner. Customers are kept informed of progress of applications while you are on holidays, making sure you can enjoy your break.

Focus on your Business

Brokers who are using outsourcing for support/assistant have found that they have been able to grow their business, as they have more time to focus on their core broker activities.

Increase Timeframes & Scalability

Virtual Support allows you to write more loans and get back to your clients quicker with an extra contact point for your clients. Virtual Assistants enable you to effectively handle fluctuations in business but allowing you to focus on core-broker activities.

Work/life Balance

Brokers who use virtual support are able to find a positive work/life balance and take regular breaks and holidays across the year, while still maintaining their business.

Some brokers have raised concerns about the privacy of their clients information, data safety, logistics and their clients relationships.

We know it can be hard to trust another person, but our advice is to ask the company! Virtual Support or outsourcing companies who have rigorous data safety, privacy and hiring policies will not be afraid to share this information with you. They have a range of assistants/support team members available. So you can find an assistant who is the right fit for your business. You want to ensure consistency of service and that this person is representing your company as you would.

There are varying levels of service provided by virtual assistance companies, with some providing tailored service to each broker’s needs, while still delivering consistent and timely service overall.

When it comes to deciding if this is right for you, think if you have more leads than you can manage? Are your administration activities are taking up valuable time? That could be spent on converting these into applications? There are hundreds of brokers who have successfully embedded a virtual assistant in their company and now have increased time to focus on generating and converting leads. This has outweighed the fees involved in outsourcing the support and enabled them to manage their businesses efficiently and effectively.

iLoad Loans is one such company that can provide you with Australian based Loan Processing and Virtual Assistance. iLoad Loans provides a streamlined service that compliments broker’s businesses and enables them to grow. They offer a range of packages from; hourly rate administration packages to ‘Broker needs a break’, which is tailored to Broker’s going on holidays.

The team at iLoad Loans are highly experienced and work closely with you and your team. They ensure your client’s applications are progressed and your clients are kept informed. They work closely with you in a ‘team environment’, although being virtual, to deliver to you and your clients a seamless customer experience that will meet or exceed both your expectations.

Book a time today to speak with Alicia the Head of Operations, to discuss how they can assist you with your business:

https://calendly.com/i-load-loans-broker/broker-initial-phone-call-with-iloadloans-mb

https://iloadloans.com.au/services/

The post Do you need a break? But don’t want to lose business? appeared first on iLOAD Loans.

Did you know that non-core broking activities can be outsourced? This will allow you to focus on the core parts of your business including your clients and growing your business.

Loan processing is the best example of a non-core activity that can be outsourced to save you time. Outsourcing your loan processing can save you hours on each file.

Packages with outsourcing companies can vary from simple data entry, up to assisting with fact finding, servicing and policy checks.

Broker’s who currently utilise loan processing identify these at the top 5 benefits on outsourcing:

Efficiency: Utilising outsourcing enables the broker to not only turn around applications quicker but to write more applications.

Expertise: The processors have vast knowledge and can leverage the knowledge of other processors to ensure the best outcome for your client. They often pick up on lender changes quickly based off feedback from Assessor and relay that for the next applications.

Enhanced Customer Experience: Outsourcing the loan processing allows the broker to spend more time with the clients and ensuring their needs are met. Loan Processing can also help in tracking applications to settlement, keeping your client informed during the process.

Focus on your Business: Brokers who are using outsourcing for loan processing have found that they have been able to grow their business, as they have more time to focus on their core broker activities.

Increase Timeframes & Scalability: Outsourcing allows you to write more loans in a smaller timeframe and get back to your clients quicker with set service levels in place. Outsources also enable you to effectively handle fluctuations in business as they can handle the scaling up or down of your applications, through their network of processors.

Some brokers have raised concerns about the privacy of their clients information, data safety, logistics and their clients relationships.

Our advice is to ask the company! Outsourcing companies who have rigorous data safety, privacy and hiring policies will not be afraid to share this information with you.

There are varying levels of service provided by outsourcing companies, with some providing tailored service to each broker’s needs, while still delivering consistent and timely service overall.

When it comes to deciding if this is right for you, think if you have more leads than you can manage and processing the loans its taking up valuable time that could be spent on converting these into applications. There are hundreds of brokers who have successfully outsourced the processing and administration side of their business and now have increased time to focus on generating and converting leads. This has outweighed the fees involved in outsourcing and enabled them to manage their businesses efficiently and effectively.

iLoad Loans is one such company that can provide you with Australian based Loan Processing. iLoad Loans provides a streamlined service that compliments broker’s businesses and enables them to grow. They offer a range of packages from Submission only to the Gold Package which assists you with fact finding, servicing and policy checks.

The team at iLoad Loans are highly experienced and work closely with you and your team to ensure your client’s applications are progressed and your clients are kept informed. They work closely with you in a ‘team environment’, although being virtual, to deliver to you and your clients a seamless customer experience that will meet or exceed both your expectations.

Book a time today to speak with Alicia the Head of Operations, to discuss how they can assist you with your business: https://calendly.com/i-load-loans-broker/broker-initial-phone-call-with-alicia-fitzgerald

The post What could you do with an extra 3 hours a day? appeared first on iLOAD Loans.